Sigital Insights

Case Studies

Telco & Fiber: From Chaos To Clarity

How a Tier-1 U.S. wireless infrastructure operator rebuilt its NOC on ServiceNow — and stopped letting its customers see more than it could.
INDUSTRY: Wireless & Fiber, Infrastructure
SCALE: 100,000+ Devices, National Footprint
PLATFORM: ServiceNow CSM, FSM, CMDB, TSOM
The Client: A Tier-1 U.S. operator of wireless and fiber infrastructure
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Healthcare Provider Improves Data Quality & Automates Processes with Sigital

A multi-billion dollar healthcare provider headquartered in the United States enlisted Sigital for help bolstering the security of its ServiceNow instance, including the Configuration Management Database (CMDB). The organization partnered with Sigital to harden its ServiceNow platform when faced with challenges related to data leakage, PHI security, and the integration of Okta VPN.
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